Kuoni – resolved at last

Update
  • FOIL

On or about 1 April 2010, the appellant ("Mrs X") and her husband entered into a contract with the respondent tour operator ("Kuoni") for a package holiday in Sri Lanka which included return flights from the United Kingdom and 15 nights’ all-inclusive accommodation at the Club Bentota hotel ("the Hotel") between 8 and 23 July 2010 ("the Contract").

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